Admired by the guests with its skiing facilities, friendly staff and quality approach, Polat Palandöken provides service in Palandöken, Erzurum for those looking for a nice atmosphere for winter and skiing holidays. Aiming to offer a never-ending skiing pleasure, the facility creates a 7.5 km long track with the artificial snow system. Guests who want to continue their ski adventure at night can benefit from the 400 m long illuminated track of the facility.
Polat Palandoken also thinks of families with children. The facility offers services such as a snow playground and a mini club for children. The restaurant of the facility offers flavors from Turkish and world cuisines. Guests staying at the facility can use the Polat 1, Polat 2 and Polat 3 lifts free of charge.
Promising an enjoyable holiday with its soft animation activities, game rooms and winter activities, Polat Palandoken also stands out with its SPA facilities. There is also a fitness room at the property.
Polat 1 (800 m), Polat 2 (300 m), Polat 3 (900 m) lifts are free to use.
Access to the Ejder3200 runway, which is paid, is provided by the connection lift at the facility.
In the facility, there is an artificial snow system that provides uninterrupted skiing by creating a 7.5 km long track, a 400 m long illuminated track that provides night skiing and a snow playground for children.
For guests staying in the Full Board Plus concept; Breakfast, lunch and dinner buffet and afternoon tea are free. Apart from these, all drinks taken throughout the facility are chargeable. The Grill Restaurant in the facility is with reservation and paid. Alcoholic drinks are chargeable.
08.00-16.00 Polat Cafe (Paid)
08.00-01.30 Snowdeck Cafe (Paid)
16.30-17.30 Afternoon Tea (Free)
19.00-00.00 Grill Restaurant (Paid)
24 Hours Open Fireplace Bar (Paid)
The facility in Palandoken; It is located 6 km from Erzurum city center and 15 km from Erzurum Airport.
In the facility; There is a daily newspaper and magazine service, a coffee games room, winter activities and a playground for children in the snow.
Plan your ski holiday with the advantage of free transfer!
For stays of 3 nights or more, airport-hotel and hotel-airport transfers are included in the accommodation fee.
Guests can benefit from the campaign by contacting the call center at 48 hours before their flight and providing their flight information.
Established on an area of 39.000 m², the facility has 212 rooms.
|سیاست اقامتی در هتل
Renovation and renovation work continues in the restaurant, rooms and reception of the property. Facility images are representative due to renovation. For Full Board Plus accommodation, the use of the Polat 1,2,3 lifts belonging to the facility is free of charge. The facility was partially renovated in 2021. Airport-hotel and hotel-airport transfers are included in the prices for a minimum stay of 3 nights or more. In order for the guest to benefit from the free transfer; The guest's flight details must be reported to the call center up to 48 hours in advance. The facility has an artificial snow system that provides uninterrupted skiing pleasure by creating a 7.5 km long track, a 400 m long illuminated track that provides night skiing, and a snow playground for children. Ski activities are offered depending on snow conditions and weather conditions. The entrance to the Polat Palandoken rooms starts at 14.00. Check-out time from the rooms is 12:00 at the latest. Pets are not accepted at the property. The use of open spaces in the facility depends on seasonal conditions. Except for family rooms or some private rooms, 2+2 or 3+1 stays in other rooms may create congestion in the room and the extra beds provided may not be as comfortable as a fixed bed. Full Board Plus accommodation at the facility starts with dinner, includes dinner for the number of nights stayed, and ends with lunch on the day of departure. If the room to be accommodated is a special type of room such as a family room, a suite room (and so on), if any of the guests leaving the hotel early, the fee will not be refunded. The location, maps and distance of the hotel to public areas are to provide as much information as possible. No liability is assumed for the accuracy of this information. It is the passenger's own responsibility to contact the hotel directly to obtain the most up-to-date full location information and directions. The person making the reservation is obliged to enter the names of all persons who will be staying at the hotel correctly. It is the person's responsibility to ensure that the correct e-mail address and mobile phone number for transfers are entered when making your reservation. The services offered by the facilities within the concept and the use of some service areas may be limited or closed during the stay according to the circulars and legal regulations within the scope of Covid-19. Some services may not be available partially or completely. All guests who make a reservation; The facility has to comply with all the measures taken by the relevant institutions, especially the Ministry of Health, local institutions/authorities regarding Covid-19, and provide all the information requested from them within the scope of these measures. Some services to be offered to guests who do not comply with the measures may be terminated. The facility or Tourlider.com is not responsible for negative situations that may occur if the guests do not comply with the measures taken within the scope of Covid-19. Within the scope of Covid-19 measures taken by the relevant public institutions in order to protect the health of the guests; The facility may not accept customers who are diagnosed - contacted or who do not provide the requested information, take them to the isolation room, ask them to leave the facility or take other actions deemed necessary within the scope of the regulations of the relevant public institutions.
Measures Taken Within the Scope of Covid-19
- During the check-in, the temperature of the guests is measured by obtaining the HEPP code approvals. It is mandatory to wear a mask at the hotel. - The hotel has a Safe Tourism Certificate. - Ventilation is provided with 100% fresh air. - The lobby area was enlarged by 350 square meters and the social area was expanded. - Restaurants, sports club and general areas have been carefully rearranged in accordance with social distance rules. - Posters reminding social distance rules have been placed in all areas. - 100% disinfection is provided in the hotel with the Karcher 03 electrostatic spraying system. - Removed non-disinfected items. - Bed linen is washed at a minimum of 60 degrees. - There are hand disinfection stations throughout the hotel. - All heavily touched areas such as elevator buttons and door handles are frequently disinfected. - All employees wear face masks as part of their uniforms. - Transparent plexiglass shields are placed in the restaurants. - The menus have been digitized to minimize contact. Guests can access the menus with a QR code. - All employees received training for the Covid-19 outbreak and its precautions. - Ski equipment and lockers are disinfected daily. - Social distance rule is applied in the chairlifts of the hotel. 1 person can get on the 2-seater seats, and 2 people can get on the 4-seater seats.