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Titanic Mardan Palace

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Lara-Kundu , Antalya , Turkey

About this hotel

General Promotion

Titanic Mardan Palace reflects the luxury and magnificence of a magnificent palace with its elegant decoration, central location, fascinating views, palm trees and large green gardens where history and modern comfort meet. Titanic Mardan Palace, which is the only palace hotel on the Mediterranean Riviera, offers a unique holiday ambiance as well as the opportunity to experience the charm of a luxurious and impressive palace.

Considered as one of the distinguished buildings of the region with its magnificent rooms and suites, Titanic Mardan Palace hosts different events with its fairy-tale palace architecture and refined service, from glittering holidays to prestigious state summits, from fairy tale-like perfect weddings to social events. Titanic Mardan Palace redefines the pleasure and style of elite palace life with its delightful taste experiences offering global and traditional flavors, luxurious SPA facilities that relieve body and soul from stress, and a breathtaking entertainment concept.

Awards

2019 HotelsCombined – Recognition of Excellence


Eating and Drinking

Breakfast, lunch and dinner buffet meals are free. Some local and foreign alcoholic and non-alcoholic beverages within the brands determined by the facility are free of charge for 24 hours. The minibar is filled once a day with soft drinks and beer free of charge. Mardan Bistro is free, all other a la carte restaurants are with reservation and paid. Mardan Bistro provides 24-hour service.

The main restaurant of the property serves vegetarian food. If guests who are sensitive about gluten-free and vegan nutrition issues inform the facility in advance, a meal is prepared in a separate kitchen and served in the main restaurant.

Room service is chargeable.

Beverage service is available to the sun loungers by the pool.

Restaurants
Hasır A la Carte Restaurant (Reservation)(Paid)
Beef Grill Club A la Carte Restaurant (Steak Restaurant)-(Reservation)(Paid)
Asian/Teppanyaki A la Carte Restaurant (with reservation)(Paid)
Aquamarine Sea Food A la Carte Restaurant (Reservation)(Paid)
Seafood cuisine

Silk Road Indian A la Carte Restaurant (with reservation)(Paid)
Pascarella Italian A la Carte Restaurant (with reservation)(Paid)
Mardan Bistro A la Carte Restaurant 24 hours free


Service Hours

08:00-11:00 Breakfast
09.00-19.00 Pool Bar
09.00-18.00 Scorpion Bar
09.00-19.00 Mykonos Beach Club
09.00-18.00 Schiller Coffee
09.00-20.00 Vitamin Bar
09.00-20.00 Spa Vip Bar
09.00-20.00 Indoor Pool Bar
10.00-00.00 Lounge Bar
10.00-18.00 Lake Houses Bar (Special for Lake House Guests)
12.30-18.00 Ice Cream Bar
10.00-18.00 Leonardo Pool Bar
10.00-22.00 Dolmabahce Patisserie
12.30-18.00 Waffles
12.30-14.30 Lunch
12.30-18.00 Caprice Patisserie
16.00-00.00 Bebek Garden Cafe & Bar
19.00-21.30 Dinner
19.00-21.30 A la Carte Restaurant
20.00-00.00 Tower Roof Bar (with reservation and charge)
22.30-02.00 Mykonos Beach Club
23.00-02.00 Monkey Night Club (Private Parties)
24 Hours Mardan Bistro
24 Hours Hurrem Lobby Bar


Location

The facility in Kundu; It is located 15 km from Antalya Airport and 25 km from Antalya city center.


Other Facilities

GUEST ASSISTANT SERVICE
Guests staying in special room types (Grand Duplex Suite, Royal Dublex Suite, Lake House, Presidential Suite and King Suite) are allocated an assistant. Our guests can communicate with their special assistants on all matters until the day of departure.

GUEST CALL CENTER
Our Guest Call Center serves all our guests 24 hours a day. During the check-in process, the contact number of our call center is shared with our guests and their GSM numbers are requested. After the registration process, a “Welcome!” message is sent to our guests. This unit, which is responsible for quickly fulfilling the special requests and demands of our guests, also regularly shares information so that our guests can make the most of the hotel’s facilities.

Welcome

Doorman, Valet and Bellboy Services
Free Parking
Luggage Disinfection
Fire measurement at the door in accordance with our Safe Touch Concept and Safe Tourism Certificate
Hygienic Welcome Treats
Special Reception for Our Disabled Guests
Fast and hygienic check-in and check-out, general information about the facility
Hygienic Room Keys in Special Container


Honeymoon

Best room in its category in line with hotel availability
live flower in the room
Sparkling wine, fruit plate, concept cake and Turkish dessert plate upon arrival to the room
Room decoration and VIP boucle set
Priority for a la carte reservations, table decorations
A special breakfast at Mardan Bistro Restaurant on a desired day
Meal in Italian or Fish a la carte restaurants on a requested day
20% discount on BeFine SPA paid apps


Size Information

Established on an area of 137.000 m², the facility has 543 rooms.

Hotel Facilities

Air Conditioning
Beach
Fitness Center
Flat Tv
Heater
Internet – Wifi
Parking
Pool
Restaurant
Smoking Room
Spa & Sauna
Washer & Dryer

Hotel Consept

ALL
U.ALL

Rules

Check In 02:00 pm
Check Out 12:00 pm
Hotel Policies

General Warnings

Guests who make individual reservations through Tourlider.com cannot be accepted for congresses held at the hotel. Mini club working hours, games, activities may vary depending on the weather conditions and the number of people. Couples who want to take advantage of the honeymoon package must show their marriage certificate at check-in for their stays within one month from the date of marriage. The entrance to the Titanic Mardan Palace rooms starts from 14:00. Check-out time from the rooms is 12:00 at the latest. Pets are not accepted at the property. The use of drones is not allowed in the facility. The use of skateboards, roller skates, scooters and howerboards is not allowed indoors. The use of some of the open areas serving at the facility may be limited depending on seasonal conditions. Except for family rooms or some private rooms, 2+2 or 3+1 stays in other rooms may create congestion in the room and the extra beds provided may not be as comfortable as a fixed bed. Golden All Inclusive accommodation in the facilities starts with dinner, includes dinner for the number of nights stayed, and ends with breakfast on the day of departure. If the room to be accommodated is special type rooms such as family room, suite room (and so on), no refund will be made if any of the guests leaving the facility early. The location, maps and distance of the hotel to public areas are to provide as much information as possible. No liability is assumed for the accuracy of this information. It is the passenger's own responsibility to contact the hotel directly to obtain the most up-to-date full location information and directions. The person making the reservation is obliged to enter the names of all persons who will be staying at the hotel correctly. It is the person's responsibility to ensure that the correct e-mail address and mobile phone number for transfers are entered when making your reservation. The services offered by the facilities within the concept and the use of some service areas may be limited or closed during the stay according to the circulars and legal regulations within the scope of Covid-19. Some services may not be available partially or completely. All guests who make a reservation; The facility has to comply with all the measures taken by the relevant institutions, especially the Ministry of Health, local institutions/authorities regarding Covid-19, and provide all the information requested from them within the scope of these measures. Some services to be offered to guests who do not comply with the measures may be terminated. The facility or Tourlider.com is not responsible for negative situations that may occur if the guests do not comply with the measures taken within the scope of Covid-19. Within the scope of the Covid-19 measures taken by the relevant public institutions in order to protect the health of the guests; The facility may not accept customers who are diagnosed - contacted or who do not provide the requested information, take them to the isolation room, ask them to leave the facility or take other actions deemed necessary within the scope of the regulations of the relevant public institutions.

Measures Taken Within the Scope of Covid-19

Measures Taken Within the Scope of Covid-19 Precautions and Hygiene Rules for Employees Transfer vehicles used by employees on their way to and from work are disinfected before and after each service. Employees must wear protective masks during transfers. The uniforms of the personnel are changed and washed frequently, and the personnel are disinfected before they start working. There are enough disinfection units in the staff common areas and in the background working units. All employees, regardless of the department they work in, disinfect their hands as necessary and wash their hands according to the rule every hour. Personnel working in the background such as housekeeping, cleaning services, food and beverage production areas and dishwashing rooms must wear masks and disposable gloves. There are posters and brochures on pandemic and hygiene issues in staff common areas, and safe physical distance rule is applied in these areas. Every employee knows and applies the safe physical distance rule in their relations with guests and among themselves. Employees who have direct contact with the guest apply masks when necessary. Certified workplace physicians are on duty for employees at all Titanic Hotels. Where possible, the facility has action plans. Since the beginning of the pandemic process, training has been given to all personnel by expert companies and health teams regarding the pandemic and prevention methods and transmission conditions, and it is constantly repeated. These issues are constantly discussed in the operation meetings held every day. Disinfection Processes In all Titanic Hotels, guest rooms, restaurants, bars, SPA and wellness units, children's clubs and playgrounds, general spaces, meeting rooms, congress halls and all other guest areas, as well as kitchen areas, personnel areas, offices and warehouses are detailed. has been disinfected with hydrogen peroxide-based material, the effects of which are known and approved. The mobile disinfection teams formed within the hotels are working on this issue. Hygiene and Cleaning Rules for Public Spaces All hotels work with Diversey and Ecolab companies, which are internationally known for chemical cleaning products. Diversey and Ecolab Firms provide detailed training to all personnel at regular intervals by the authorities. In this way, it is ensured that the right chemicals are used in appropriate doses during cleaning. Cleaning processes are provided with appropriate cleaning materials and different equipment for each area. In all public areas and WCs, as always, great care is given to the cleaning of surfaces that are constantly touched, door handles, handrails, elevators, elevator buttons, sinks, faucets, urinals and toilet bowls. After cleaning with water and detergent, diluted bleach and chlorine tablets are used. is used. One of every two urinals is out of use. The personnel working in all these jobs do these operations with masks and disposable gloves. There are hand disinfection apparatus and units in all general places, WCs and at every needed point, and these are followed meticulously. Cleaning and disinfection intervals are inspected by means of detailed checklists prepared by increasing frequency. Capacity utilization of elevators; At the same time, only members of a family, 4 people from the same group, or a maximum of 2 people who do not know each other are limited to ride. Elevator operating instructions are placed in visible places. Common areas in indoor areas and sitting groups in general areas have been rearranged taking into account safe physical distances. Entry and Exit Transactions Luggage and other belongings will be taken at the hotel after being disinfected by the personnel who have received the necessary training and will be sent to the guests' rooms safely. The staff in charge of the guests; will explain the measures being implemented and the measures taken in general, offer a welcome cologne and present the hand brochures made on the subject. At Titanic Resort Hotels, Guest Assistants are assigned to assist you in all matters. All precautions have been taken to ensure that there is no congestion at the entrances and exits to the hotels, safe distance intervals are shown, and safe resting areas are created when it is necessary to wait. Door cards will be given to the guests in safe, disinfected and protected covers, prepared before the guests enter the hotel. The pens given to the guests to fill in the required documents are prepared for single use. All entry registration procedures will be carried out by taking into account the safe physical distance. If the guests wish to contact the hotels via the e-mail addresses of the relevant hotels before checking in, they will be able to check-in more securely with the online check-in method. Within certain limits, non-contact POS machines will be used and these machines will be disinfected continuously. At Titanic Resort Hotels, guests will be able to use the facility's mobile applications, if they wish, in order to be informed about quick and healthy communication and necessary announcements. All transactions that may require contact during check-in and check-out will be carried out within the framework of the safe physical distance rule and duly. Guest Rooms Housekeepers and managers working in room cleaning work with masks and disposable gloves. After the cleaning of each room, before the cleaning of the other room begins, hands are washed and masks, gloves and cleaning cloths are replaced with new ones. Effective disinfectant and bleach are used in room cleaning. More attention is paid to the surfaces that are constantly touched with hands, door handles, batteries, telephone handset, television remote, air conditioner control, lighting switches, water heaters, coffee machines, minibars are also disinfected after cleaning. Linen and towel materials are changed daily and no whisking or shaking is done during collection or spreading of them, thus dust and particles are not allowed to form, and the dirty ones are bagged separately. All linen and towels used are washed at 90 degrees and for sufficient times. The amenities prepared for the daily use of the guests are disinfected before they are put in their places. At Titanic Resort Hotels, minibar products are received from suppliers after being disinfected at the time of supply, stored in a safe environment and served to the rooms. Minibars at Titanic City Hotels have been emptied for a while. After the cleaning process is completed, the rooms are ventilated for a minimum of 1 hour and are routinely subjected to ozonation. Food and Beverage Units The open buffet service system in hotels will be narrowed to a certain extent, and more hygienic and safe materials and equipment will be used in the buffets and will be replaced with new ones frequently. Self-service will not be allowed, the personnel in charge will be constantly present at the kiosks and provide the necessary directions and service. There will be hand disinfection equipment at the entrances of all food and beverage units, and the personnel who will provide the necessary guidance regarding reception and capacity utilization will be assigned at the entrances. Tables, chairs, stools and sitting spaces in indoor food and beverage units are arranged in accordance with the recommended safe distances. The restaurant, bar and general venue sizes and capacities of all hotels are extremely spacious and adequate. Table cloths and cloth napkins will not be used on the tables, the menage materials will be properly disinfected after each use. In all food and beverage units, dishes will definitely be washed with a dishwasher, not by hand, and presentations can be made with disposable materials depending on the environment. General cleaning of all food and beverage venues and cleaning of tables, chairs, benches, buffets and all other materials and materials will be duly performed at the beginning and end of the service, and disinfection processes will be carried out. SPA, Fitness and Sports Areas In the hammam, sauna, massage areas and care services, service will be provided by creating extremely hygienic conditions and with materials whose safety has been provided beforehand. All personnel performing the applications must comply with the rules determined to ensure their personal hygiene before and after each application and will work with masks in dry places. Usage capacities in sauna, Turkish bath and steam rooms are limited according to hygienic conditions. All sports equipment, machinery and equipment in the fitness halls have been rearranged at appropriate distances and disinfection processes will be carried out immediately after each use. General places such as dressing-dressing rooms, showers, WCs, wardrobes and keys, and all materials used such as towels, bathrobes, loincloths are safely cleaned and disinfected. Kids Club and Playgrounds Ozonation, disinfection and cleaning of all areas that children will use will continue to be done meticulously and frequently. Children's club personnel who take care of children consist of personnel who have undergone hygiene training and are experts in their fields. Pool, Beach and Entertainment Activities Pool cleaning will continue to be carried out in accordance with the chemical values ​​that will not allow any disease or epidemic, as always. All sun loungers, sun lounger cushions, beach and pool cabanas and materials are cleaned and disinfected daily. Seamless operation of indoor pool ventilation systems is ensured.
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TourLider.com

Member Since 2022

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