The facility, which has the Green Star (Environmentally Friendly Accommodation Facility) certificate, promises its guests a privileged holiday with its facilities and brand new beach. Sun loungers and umbrellas on the beach are offered free of charge to the guests of Rixos Downtown Antalya.
In the comfortable and balcony rooms of the facility; minibar, LCD TV, satellite broadcasting, air conditioning and free wireless internet. The balconies in the rooms offer a breathtaking view of the Mediterranean to the guests. The property also has facilities such as free private parking, 24-hour reception, lobby, laundry, dry cleaning, and luggage storage. Located on the world-famous Konyaaltı beach, the beach is 300 meters away and can be easily accessed by the elevator in Atatürk Park.
The sauna, hammam and different massage treatments in the Arjana SPA center help the guests to relieve stress and renew themselves. Freshly squeezed juices and detox drinks are served in the vitamin bar.
The breakfast, which is served as an open buffet, includes the tastes of traditional Turkish breakfast. At lunch and dinner, different flavors of world cuisine are carefully prepared by the chefs of the facility. Brand new sense A La Carte offers its guests a unique feast of taste with delicious tastes from the sea.
As an alternative to the beach, the property has an outdoor swimming pool surrounded by sun loungers and parasols. Exclusive Sports Club is waiting for guests who want to stay fit with its fun sports activities and professional trainers.
Rixos Downtown Antalya guests can enjoy exploring the city with the free bikes offered by the facility or the scooters they can rent.
Eating and Drinking
In Ultra All Inclusive accommodation, open buffet meals in the morning, lunch and evening are free. Local and foreign alcoholic and non-alcoholic drinks within the brands determined by the facility are free of charge for 24 hours in the Lobby Lounge.
Minibar is replenished with 2 water, 1 soft drink (cola, fanta, soda, cold tea) and 1 beer each day. A la carte restaurants with reservation and charge. Lounge Lounge provides service 24 hours a day.
Tropic Bar serves between 10.00-00.00. Room service is chargeable.
Turunc A la Carte Restaurant (Paid)
Rixos Lounge A la Carte Restaurant (Paid)
Sense A la Carte Restaurant (Paid)
07.00-20.00 Beach Bar
08.00-20.00 Vitamin Bar
09.00-00.00 Lobby Bar
10.00-20.00 Sundowner Bar
10.00-00.00 Tropic Bar ( Beverage service )
12.00-18.00 Tropic Bar (food service)
19.00-23.00 Sense A La Carte (certain days of the week)
24 Hour Lobby Lounge Bar
Sunbeds, umbrellas and beach towels are free of charge on the beach and at the pool. The beach ( Aruna Beach ) is exclusive to Rixos Downtown Hotel guests and the all-inclusive concept is applied. Aruna Beach Alcoholic & Snack Bar is open between 07:00 and 20:00. Beach menu is free.
The facility in Konyaaltı; It is in Atatürk Culture Park, 200 m to Antalya Sports Complex, 300 m to Glass Pyramid, 500 m to Antalya Museum and Antalya Stadium, 1 km to shopping centers, 1 km to Antalya city center, 4 km to Kaleici. It is located 18 km from Antalya Airport and 35 km from The Land of Legends.
Concept details of the facility along with innovations;
24/7 beverage service with a wide range of beverages including import alcohols
Renewed minibar content
Aruna Beach with its renewed face only for Rixos guests
Rixy Kids Club Activities
Turunc Restaurant, which will be opened with Mediterranean cuisine and adult only concept
2 A La Carte restaurants
heart shaped honeymoon cake
Honeymoon breakfast service in the room
|Check In||02:00 pm|
|Check Out||12:00 pm|
The air conditioners of the facility are connected to the central system and are adjusted according to the seasonal temperatures. The air conditioners in the rooms can be turned on and off by the guest, but the temperature cannot be changed. Entrance and transportation privileges to the Theme Park! Guests of Rixos Premium Belek, Rixos Downtown, Rixos Beldibi and Rixos Premium Tekirova can enter The Land of Legends free of charge during their stay. Free wireless internet (Wi-Fi) is available at the facility. The entrance to Rixos Downtown Antalya rooms starts at 14.00. Check-out time from the rooms is 12:00 at the latest. Pets are not accepted at the property. Couples who want to take advantage of the honeymoon package must show their marriage certificate at check-in for their stays within one month from the date of marriage. The use of some of the open areas serving at the facility may be limited depending on seasonal conditions. Except for family rooms or some private rooms, 3+1 accommodation cannot be made in standard rooms. Extra beds provided may not have the comfort of a fixed bed. Ultra All Inclusive accommodation at the facilities starts with lunch and includes dinner for the number of nights stayed and ends with breakfast on the day of departure. If the room to be accommodated is a special type of room such as a family room, a suite room (and so on), no refund will be made if any of the guests leaving the hotel early. The location, maps and distance of the hotel to public areas are to provide as much information as possible. No liability is assumed for the accuracy of this information. It is the passenger's own responsibility to contact the hotel directly to obtain the most up-to-date full location information and directions. The person making the reservation is obliged to enter the names of all persons who will be staying at the hotel correctly. It is the person's responsibility to ensure that the correct e-mail address and mobile phone number for transfers are entered when making your reservation. The services offered by the facilities within the concept and the use of some service areas may be limited or closed during the stay according to the circulars and legal regulations within the scope of Covid-19. Some services may not be available partially or completely. All guests who make a reservation; The facility has to comply with all the measures taken by the relevant institutions, especially the Ministry of Health, local institutions/authorities regarding Covid-19, and provide all the information requested from them within the scope of these measures. Some services to be offered to guests who do not comply with the measures may be terminated. The facility or Tourlider.com is not responsible for negative situations that may occur if the guests do not comply with the measures taken within the scope of Covid-19. Within the scope of Covid-19 measures taken by the relevant public institutions in order to protect the health of the guests; The facility may not accept customers who are diagnosed - contacted or who do not provide the requested information, take them to the isolation room, ask them to leave the facility or take other actions deemed necessary within the scope of the regulations of the relevant public institutions.
Measures Taken Within the Scope of Covid-19
Measures Taken Within the Scope of Covid-19 Measures Taken Regarding Employees; • Trainings on protection methods and transmission routes from Covid-19 have been given to all employees since the first day and are repeated regularly. • Transfer vehicles used on arrival and departure to work are disinfected before and after each service. It is mandatory to wear a protective mask inside the vehicles. Physical distance is maintained by using the transfer vehicles in proportion to their capacities. • When employees come to work, they undergo health screening and fever measurements are made. Necessary information was provided to prevent the personnel who do not feel well from coming to work. • There are informative posters and brochures in the staff common areas. Safe physical distance rule is applied in these areas. • Uniforms are changed frequently and their hygiene is ensured. • All personnel areas have been rearranged according to the social distance rule and sufficient number of disinfection units have been placed. Maximum 2 people stay in the same room in the lodgings. The physical structure and service style in the personnel cafeterias were rearranged. Disposable service materials are included. • The whole team uses masks or visors and gloves while working. Precautions Taken in the Front Office; • All entry and exit procedures have been rearranged in accordance with social distance rules, and safe waiting areas have been created. Distance markings are placed. • After being disinfected, the luggage and belongings of the guests are sent to the rooms. • Person using the vehicles of the guests requesting valet service disinfects himself and the vehicle key with a disposable mask before and after use. • Shuttle and club cars are frequently disinfected. In addition, transfers are made in accordance with the physical distance rule. • Thermal camera or contactless temperature measurement is made at the entrance of the guests to the facility. In addition, guests are greeted with disinfection mats and hand sanitizers. Personal protective equipment such as masks and gloves are provided to guests upon request. • All guests are informed about the practices and precautions at the entrance. • Room door cards are prepared by disinfecting before entering. Items that need to be used to fill out the required documents are provided in a packaged form. • Room cards of guests leaving the hotel are kept in different boxes and disinfected. • The number of contactless pos devices in the facility has been increased. • Guests can access all information about the hotel via the mobile application and submit their requests through the application. Health Measures Taken for Rooms; • The team working in room cleaning uses masks, gloves and shoe covers. These materials are replaced with new ones while cleaning another room. The same conditions apply to all personnel entering the rooms. • Disposable disposable cleaning papers and cloths are used in the cleaning of guest rooms. • Effective disinfectants that are not harmful to health are used in room cleaning. Surfaces such as door handles, batteries, remote controls, telephones, and light switches are disinfected after each stay. • All paper/cardboard/mattress/leather materials except the bedspreads and decorative pillows in the rooms and those that are legally required have been removed. • The glasses in the room minibars have been changed to disposable and new ones are placed after each guest leaves. • Hand sanitizer and packaged wipes with disinfectant are available in the guest rooms. Masks are sent to the rooms upon request. • After all textile materials are washed at high temperatures and for sufficient time, they are packed in bags and come to the hotel. • After the guests staying in the room check out, all the amenities are replaced and new ones are placed. • The detailed disinfection of the air conditioner vents and blower covers in the rooms has been updated to be done every week. • Rooms are ventilated during cleaning and after guests check out. • Rooms are fogged with ULV (chlorine dioxide) after each guest exit. Measures Taken for General Areas; • General usage areas have been rearranged in accordance with the social distance rule, necessary precautions have been taken, markings have been made and information letters have been hung. Extra disinfection processes are carried out for frequently touched surfaces. • All ventilation systems are disinfected frequently and fresh air is used as much as possible to ventilate indoor spaces. • Elevator landmarks and information regarding the use of elevators in accordance with social distance rules are made. • There are hand disinfection apparatuses or disinfectant wipes in all public areas and WCs. • The lobby area is frequently disinfected with chlorine dioxide, the indoor parts of the general areas are disinfected with ULV, and the fabric seats are disinfected with a steam machine. • Hand dryers and hair dryers in public areas have been removed from use. • Social distancing rules have been defined in stores and information has been placed in order to comply. Disinfection with ULV is carried out every day after closing or before opening. • Due to legal obligations, they are required to wear masks except for eating and drinking activities. Precautions Taken in Kitchens; • The facility is certified with the elite food safety system FSSC. The highest hygiene and quality standards are applied for food production areas. • Cleaning and hygiene of kitchen areas, all kinds of equipment used in the kitchen, countertops and storage areas are done frequently. • Sterilization devices, necessary tools and equipment for hand and body hygiene are available in the kitchen areas. • Kitchen staff work with protective masks, bonnets and gloves. Detailed trainings are provided on the rules to be followed. • Dirty equipment is only washed in the dishwasher. Measures Taken in Food and Beverage Areas; • By removing the classic menus in bars and restaurants; Menus that are made via QR code or under glass, mirroring and hanging on the wall have started to be used. • Hand disinfection apparatuses are available at the entrance of the restaurant and at the bars. • All service personnel serve with masks. • Stools in front of the bars have been removed in order to maintain social distance. Markings reminding social distance have been applied to every point where there may be a wait in bars and restaurants. • Table and chair arrangements in bars and restaurants were made according to social distance. • Cutlery is served in disposable packages. • Tools such as self-service tea and beverage machines in the food and beverage sections have been removed. Services will be performed by staff. • Barriers are designed to prevent contact with food in the open buffet. The service is done by the kitchen staff. In order to reduce the density in open buffet restaurants, some a la carte restaurants have also started to serve. • Dirty items in all food and beverage units are only washed with dishwashers. • Tables/stools/bistros/chairs in food and beverage areas are disinfected after each use. Disposable materials are used in cleaning processes. Fabric seats are disinfected with steam. • Necessary organization has been made so that the service personnel carrying clean and dirty materials are different persons. • All mixers and pipettes are served in bags. • Table linens and runners are changed for each new guest and cloth napkins are not used. • All foods are stored indoors or covered. Precautions Taken in Pools, Beaches and Entertainment Areas; • Pool cleaning is done in accordance with legal and hygiene conditions as always. • All sun loungers have been placed at intervals suitable for social distance. • All sun loungers, mattresses and materials are frequently disinfected. In addition, disinfection cleaning wipes are left in the sections where the sunbeds are located. • All pool and beach towels are given to guests in bags or only by the staff. • Entertainment activities have been rearranged in a way that will not create crowds and density, and the usage areas have been organized according to the social distance rule. • Open areas are preferred for recreational activities. • Necessary information will be given to the lifeguards by calculating the maximum number of users in the pools according to the social distance rule. Precautions Taken in Children's Club; · The capacities of the children's club have been determined in accordance with the social distance regulations and child guests are accepted with a reservation at the determined capacity. Children's play/dining tables, individual playgrounds, and beds, if any, are arranged so that the distance between them is at least 1.5 meters. · At the entrance to the children's cabin, non-contact temperature measurements are made. Children with fever higher than 38 degrees, sore throat, runny nose, conjunctivitis, cough, loss of appetite, malaise, muscle aches, skin rash, abdominal pain, vomiting, diarrhea, shortness of breath will be directed to the health institution by contacting their families. · Hand antiseptic is available for children's hand hygiene at the entrance and exit. Hand antiseptics are placed in places where children cannot reach and are used under the supervision of personnel. Natural ventilation is provided by frequently opening doors and windows. Air conditioning and fans are not operated in children's clubs. Children are encouraged to go out frequently and do more outdoor activities. Social distancing rules are followed at all events. Alcoholic disinfectants are used after cleaning with detergent on hard surfaces. Surfaces such as carpets and armchairs are washed with water and detergent or with a machine or cleaned with hot steam. Toys, hobby supplies, playground equipment are frequently cleaned with water and detergent. Afterwards, it is wiped and dried with alcohol disinfectants. Toys that cannot be cleaned and hygienic because of their surface (plush, furry) have been removed. · Since toys need to be disinfected in order to be reused, sufficient number of toys are available. · Trained personnel are available in these areas. It is ensured that the social distance between children is maintained and children do not engage in physical activities that increase the risk of contagion by the staff in charge, and club programs are organized on this basis. · Children are ensured to wash their hands before and after using the toilet, and care is taken to ensure that children use the toilets one by one. Precautions Taken in SPA Center and Gym; • Usage capacities in our sauna, Turkish bath and steam rooms are limited according to hygienic conditions and social distance practices. Hand sanitizer is available in designated areas. • Disposable disposable cleaning cloths and materials are used in these areas. • The bedspread and decor materials in the massage rooms have been removed. • The therapists use masks during the massage. • Disposable materials are used in beverage offerings. • Bouquet materials are for single use only. • Antiseptic or high alcohol content wet wipes are used. • SPA lobby area is disinfected with chlorine dioxide at specified frequencies. Fabric sections are cleaned with a steam machine. • Rooms are fogged with ULV after each massage. • Areas with excessive contact in massage rooms are heavily disinfected. Massage beds and especially the head section are disinfected after each use. • All sports equipment, machinery and equipment in the gym are rearranged at appropriate distances, and disinfection processes are carried out after each use. Hand sanitizer is available in designated areas. • The number of people who will use the gym at the same time is limited. Soap, shower gel and shampoos for guests are for single use only. • Outdoor sports equipment are frequently disinfected. Measures Taken for Warehouses and Rear Sections; • The facility inspects food suppliers in accordance with FSSC certificate standards. • Food materials are purchased from selected suppliers after inspection. All food taken is accepted to the facility after all necessary control and disinfection processes. • Storage and storage conditions and production methods in the facility are carried out in extremely hygienic environments. • By measuring the temperature of the company officers who bring products to the hotel; new masks, gloves, shoe covers and bonnets are provided. • After unloading each vehicle, the hotel attendant moves to the next vehicle by washing his hands and changing his gloves. • Frequent controls of the warehouses are provided according to the relevant hygiene list. Quality Practices of the Facility • Pandemic Security Team was formed at the facility. • Manufacturers are inspected especially against the possibility of cross contamination. • In the receiving areas, it is ensured that the supplier companies work according to the determined rules. • The stores in the hotel operate according to the determined rules. • According to the disinfection points follow-up chart; ATP measurements are made to monitor the frequency of cleaning and disinfection of guest contact areas. • The risk, analysis, training and distribution created in terms of occupational health and safety related to the pandemic was ensured. • Informative personnel trainings are held at the facility. • Frequent notifications are made about the measures that need to be updated or added.