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Spice Hotel & SPA

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Belek , Antalya , Turkey

About this hotel

General Promotion

Spice Hotel & SPA is located in Belek, Antalya’s favorite holiday destination. Within the scope of the renovation works in the 2019 season; Arrangements were made in accordance with the decoration in the lobby area, bar and general areas of the facility. Room balconies and sitting groups, lighting, floor floors and bath tubs were renewed with glass design. Especially the main restaurant show kiosks and all the decoration were rebuilt. A la carte restaurants and room service equipment and concept were renewed. Children’s pool toys and floor ceramics in the outdoor area were arranged. Internet infrastructure has been upgraded to provide fast access from every point of the hotel. The roof, floor and decorations of the amphitheater were renewed.

Spice Hotel & SPA has a 270 m long beach and pier. With the new beach concept, the facility offers fruit, ice cream, various drinks, street delicacies, cold towel service at tea time, daily newspapers and magazines. If they wish, they can use the VIP section with pavilions on the beach. Sumac (Beach A la Carte Restaurant) offers delicious lunches throughout the day to all family members.

The concept of children, which has been renewed at the facility, has been developed with arrangements where guests with children can experience the comfort at the highest level. Products that will meet all needs, from baby bathrobes and slippers to baby monitors and additional food jars, are offered to guests. Fun moments await the little ones in the mini club, which is established on an area of ​​1,000 m².

Awards and Documents;
Luxury Lifestyle Awards
Holiday Check Quality Selection
Holiday Check Award
Tripadvisor Certificate of Excellence
Zoover Highly Recommended
Russian Travel Awards Best SPA Resort
TEZ Tour Worldberry Best SPA Hotel
Best Relax & SPA Hotel
Blue Flag
Environmentally Friendly Facility

Certificates;
ISO 9001:2015
ISO 14001:2015
ISO 22000:2005
ISO 10002:2014
ISO 18001:2007
Clean Pool Certificate
Safe Tourism Certificate
European SPA Certificate
IAGTO The Global Tourism Organization


Eating and Drinking

Facility; welcomes its guests with its brand new food and beverage concept. Breakfast, lunch and dinner buffet meals are free. Within the brands determined by the facility, local and foreign alcoholic and non-alcoholic beverages are served free of charge for 24 hours in the lobby bar and until 03.00 in the disco.

A la carte restaurants with reservation and charge; The minibar is filled with soft drinks and beer once a day. Guests at the entrance; Welcomed by the friendly staff with chocolate and champagne.

In the breakfast buffet, which is the first meal of the day, freshly squeezed orange juice is offered to its guests, pre-dinner appetizers prepared with fresh herbs in the local product greenhouses created in the garden of the hotel, and warm herbal teas that facilitate digestion after the meal, within the concept.

After the rich buffet where lunch, international and local dishes are served, vegetarian, vegan, pescatarian and gluten-free foods are offered in line with the special requests of the guests, with 5 different theme nights for dinner.

In the beverage concept, special and 12-year-old whiskeys, champagnes, wines, cognac and liqueurs, especially soft drinks, are offered to the guests as the highest level concept.

Caramel Beach Bar: It offers seasonal food, soft drinks and beer service alternately to the pier and sun loungers and at certain intervals.

Sumac (Beach A-la Carte Restaurant): In the menu, which includes breezes from world cuisines, besides our wonderful tastes, crispy chicken slices, fish & chips, wraps, quesadillas and ice cream varieties that will cool you are served.

While sipping your cold drink at the Pool Bar, you can also try cold Starbucks flavors and enjoy the street flavors in the Poutine Corner.

All a la carte restaurants offer rich and delicious menus under the leadership of expert kitchen chefs.

Restaurants
Defne VIP Restaurant (Paid)
Kekick A la Carte Restaurant (Paid)
Wasabi A la Carte Restaurant (Paid)
Kishnish A la Carte Restaurant (Paid)
Zeythin A la Carte Restaurant (Paid)


Service Hours

07.00-10.00 Breakfast (Kids Buffet, Baby Corner)
09.00-18.00 Karamel Beach Bar
10.00-11.00 Late Breakfast (Kids Buffet, Baby Corner)
08.30-23.00 Defne VIP Restaurant (Paid, located in the villa area, excluding the villa concept.)
12.00-14.30 Lunch (Children’s Buffet, Baby Corner)
12.30-14.30 Lunch (Isot Main Restaurant)
12.30-16.00 Lunch Menu (Sumac Snack Restaurant)
11.00-16.00 Pancakes
10.00-00.00 Sherbet Pool Bar
13.00-18.00 Scoop Waffle and Ice Cream Corner
13.00-18.00 Vanilla Patisserie
16.00-17.00 Sumac Snack Restaurant Tea Time (with freshly baked handmade scones, Danish, muffins and cakes)
18.30-21.30 Dinner (Children’s Buffet, Baby Corner)
19.00-21.30 Dinner
19.00-23.00 A la Carte Restaurant
23.00-00.00 Night Buffet
00.00-07.00 Early Breakfast
24 Hours Open Casablanca Lobby Bar


Beach

The facility has a private pier and a 270 m long sandy beach. At the pool and beach; Sun umbrellas, mattresses and towels are free. The use of the pavilion is paid.


Location

The facility in Iskele; It is located 2 km from the center of Belek, 35 km from Antalya Airport and 40 km from Antalya city center.


Other Facilities

In addition to wide and long beach activities and aquapark where you can have fun hours in the facility, golf course services are offered at contracted golf clubs independent of the facility, upon request.


Honeymoon

In the rooms designed with unique colors and motifs that will make your dreams come true, services and privileges where you can enjoy love and affection in the Mediterranean await you. From the moment you enter the hotel, surprises with all the details are waiting for you for a honeymoon that makes you feel special.
heart cake
Turkish Delight Plate
Macaroni and wine on arrival day
Special room decoration on the day of arrival
1 day free breakfast in the room
1 night free dinner at an a la carte restaurant of your choice for your stay of 7 nights or more


Paid Honeymoon Package

Private check-in (done by Guest Relations)
Room decoration (candle, flower petals)
Fruit basket and champagne on arrival day
20% discount in SPA section
A la carte restaurant use once
Flowers in the room on the day of arrival


Size Information

Established on an area of 91.000 m², the facility has 546 rooms.

Hotel Facilities

Air Conditioning
Airport Transport
Beach
Fitness Center
Flat Tv
Heater
Internet – Wifi
Parking
Pool
Restaurant
Smoking Room
Spa & Sauna
Washer & Dryer

Hotel Consept

ALL
U.ALL

Rules

Check In 02:00 pm
Check Out 12:00 pm
Hotel Policies

General Warnings

The pool view rooms of the facility are not located in the main building. It is located in the anex building (an annex building) adjacent to the main building. Couples who want to take advantage of the honeymoon package must show their marriage certificate at check-in for their stays within one month from the date of marriage. Access to Spice Hotel & SPA rooms starts from 14:00. Check-out time from the rooms is 12:00 at the latest. Pets are not accepted at the property. The use and opening-closing dates of the open areas (a la carte restaurants, aqua park area, beach and beach bar) serving at the facility may change depending on the weather conditions. The facility has a handicapped room. Except for family rooms or some private rooms, 2+2 or 3+1 stays in other rooms may create congestion in the room and the extra beds provided may not be as comfortable as a fixed bed. Ultra All Inclusive accommodation at the facilities starts with dinner and includes dinner for the number of nights stayed and ends with lunch on the day of departure. If the room to be accommodated is a special type of room such as a family room, a suite room (and so on), no refund will be made if any of the guests leaving the hotel early. The location, maps and distance of the hotel to public areas are to provide as much information as possible. No liability is assumed for the accuracy of this information. It is the passenger's own responsibility to contact the hotel directly to obtain the most up-to-date full location information and directions. The person making the reservation is obliged to enter the names of all persons who will be staying at the hotel correctly. It is the person's responsibility to ensure that the correct e-mail address and mobile phone number for transfers are entered when making your reservation. The services offered by the facilities within the concept and the use of some service areas may be limited or closed during the stay according to the circulars and legal regulations within the scope of Covid-19. Some services may not be available partially or completely. All guests who make a reservation; The facility has to comply with all the measures taken by the relevant institutions, especially the Ministry of Health, local institutions/authorities regarding Covid-19, and provide all the information requested from them within the scope of these measures. Some services to be offered to guests who do not comply with the measures may be terminated. The facility or Turlider.com is not responsible for negative situations that may occur if the guests do not comply with the measures taken within the scope of Covid-19. Within the scope of Covid-19 measures taken by the relevant public institutions in order to protect the health of the guests; The facility may not accept customers who are diagnosed - contacted or who do not provide the requested information, take them to the isolation room, ask them to leave the facility or take other actions deemed necessary within the scope of the regulations of the relevant public institutions.

Measures Taken Within the Scope of Covid-19

Measures Taken Within the Scope of Covid-19 Measures Regarding Employees; Transfer vehicles used by the employees on their way to and from work are disinfected before and after each service. Employees have to wear protective masks during transfers and safe physical distance rule is applied in transfer vehicles. · Before starting work, employees undergo general health screening and temperature measurements are made with digital thermometers. Personnel with high fever, symptoms related to the disease, and chronic diseases are not allowed to work. Personnel who did not feel well were instructed not to come to the workplace and about the actions to be taken. · The uniforms of the personnel are changed and washed frequently, and the personnel undergo disinfection before starting work. · There are sufficient disinfection units in the staff common areas and in the background working units. Every staff member, regardless of the department he works in, must wash his hands in accordance with the handwashing instructions every half an hour, along with disinfecting their hands. · Employees in the background such as housekeeping, cleaning services, food and beverage production areas and dishwashing rooms must wear masks and disposable gloves. · There are posters and brochures on pandemic and hygiene issues in the common areas of staff and safe physical distance rule is applied in these areas. · Every employee knows and applies the safe physical distance rule both in their relations with guests and among themselves. Employees who have direct contact with the guest apply masks when necessary. · A certified workplace physician is on duty for the employees at the facility. Where possible, action plans are available. Since the beginning of the pandemic process, all personnel are provided with training by expert companies and health teams about the pandemic and prevention methods and transmission conditions. Precautions Taken in Entry and Exit Processes; Luggage and other belongings are taken to the hotel after being disinfected by the employees who have received the necessary training and sent to the guests' rooms safely. Guests are taken to the temperature measurement device at the entrance door, and in case of a negative situation, they are not accepted to the facility as written in the action plans and are directed to the relevant health unit. · The staff in charge explains the measures and measures applied in general and offers cologne. The Guest Relations team at the hotel is assigned to assist the guests in all matters. · All measures have been taken to ensure that there is no accumulation at the entrance and exit of the facility, safe distance intervals are shown and safe resting areas are created when it is necessary to wait. Necessary social distance has been created by minimizing the number of seats and chairs in the lobby and foyer areas in order to eliminate the interaction of the guests with their resting and sitting arrangements. · Door cards will be given to the guests in safe, disinfected and protected covers before they enter the hotel. The pens provided to fill in the required documents have been prepared by disinfecting. All entry registration processes are carried out by taking into account the safe physical distance. · Within certain limits, non-contact POS machines will be used and these machines will be disinfected continuously. All transactions that may require contact during check-in and check-out are strictly carried out within the framework of the safe physical distance rule and duly. General Spaces Hygiene and Cleaning Rules; In all public areas and WCs, as always, great care is taken to clean the surfaces that are constantly touched, door handles, handrails, elevators, elevator buttons, sinks, faucets, urinals and toilet bowls, after cleaning with water and chemicals, diluted bleach and surface disinfectant is used. All these operations are carried out using masks and disposable gloves. · There are hand disinfection units in all public places, toilets and at every point where it is needed and they are checked regularly. · Cleaning and disinfection intervals are inspected by means of detailed checklists prepared by increasing frequency. · The capacity usage of elevators is limited so that only members of a family, 4 people from the same group, or a maximum of 3 people who do not know each other can ride at the same time. Elevator operating instructions are placed in visible places. · All common areas and sitting groups in general areas have been rearranged taking into account safe physical distances. The sun loungers around the beach and pool have been rearranged taking into account the social distance rules. · Guest rooms, restaurants, bars, SPA and wellness units, general spaces, meeting rooms, congress halls and all other guest areas of the facility, as well as kitchen areas, personnel areas, offices and warehouses are disinfected in detail. Disinfection processes carried out by professional teams are continued periodically. · In addition, mobile ULV disinfection teams created within the hotel are also working on this issue. Precautions Taken in Food and Beverage Units; · There are hand disinfection equipments at the entrances of all food and beverage units, and an employee is assigned at the entrances who provides the necessary guidance regarding reception and capacity utilization. · Table, chair, stool and sitting intervals in all food and beverage units are arranged in accordance with the recommended safe distances. Restaurant, bar and general venue sizes and capacities are extremely spacious and adequate. · General cleaning of food and beverage places and cleaning of tables, chairs, counters, buffets and all other materials and materials are carried out in accordance with the cleaning and sanitation plans at the beginning and end of the service. · The open buffet service system at the facility has been narrowed down to a certain extent, and the buffets are frequently replaced with new ones by using pandemic-oriented materials and equipment. In general, minimal portion presentations are made. · The staff in charge is constantly present at the kiosks and provides the necessary guidance and service. The guests do not come into contact with the buffets, and the cooks make presentations within the framework of social distance. Tablecloths and cloth napkins are not used on the tables, the menage materials are properly disinfected after each use. · The tea and coffee machines used in the restaurant will not be used by the guests. It will be served by the staff on duty. In the food and beverage units, presentations are made with disposable materials depending on the environment. Vegan, vegetarian, pescatarian and gluten-free foods will be prepared in all restaurants according to the request of the guests. Precautions Taken in Rooms; Housekeeping staff and chefs working in room cleaning work with masks and disposable gloves. After the cleaning of each room, before the cleaning of the other room begins, hands are washed and new masks, gloves and cleaning cloths are changed. Effective disinfectant and bleach are used in room cleaning, more attention is paid to surfaces that are constantly touched by hands, door handles, batteries, telephone handset, television control, air conditioner control, lighting switches, minibar are also disinfected after cleaning. Rooms are ventilated for a minimum of 1 hour after cleaning and are routinely subjected to ULV treatment. · Room capacity usage is meticulously monitored and rooms are placed as sparingly as possible, and no new guests are admitted to the checked-out rooms for a certain period of time after all cleaning and disinfection procedures. Towels are changed daily and no whisking or shaking is done while collecting or spreading them, so dust and particles are not allowed to form, and the dirty ones are collected in separate areas. All towels used are washed at 90 degrees and for sufficient times. The amenities prepared for the daily use of the guests are disinfected before they are put in their places. Minibar products are received after being disinfected during the supply, kept in a safe environment, disinfected by the personnel in charge and served to the rooms. · Pen, letterhead, brochure, etc. used after the guests leave the room. The products are destroyed and not reused. Precautions Related to Pool, Beach and Activities; · Sports and entertainment activities at the hotel are continued at low capacities and softly in accordance with safe physical distance rules. · New arrangements are being made by sparring between the sun loungers in the indoor pool, outdoor pool and beaches according to the safe physical distance rule. The capacity of the beach and pool sides of the hotel is extremely sufficient. Pool cleaning will continue to be carried out in accordance with the chemical values ​​that will not allow any disease or epidemic, as always. All sun loungers, sun lounger cushions, beach and pool coats and materials are cleaned and disinfected daily. Necessary hygiene measures are taken in indoor pools, and the smooth operation of ventilation systems is ensured. It is ensured that disposable lances are used in hookah presentations and the bottles are disinfected under appropriate conditions after each use. Measures Taken in SPA and Sports Fields; · It is served in Turkish bath, sauna, massage areas and care services by creating extremely hygienic conditions and with pre-secured or disposable materials and materials. · Usage capacities in sauna, Turkish bath and steam rooms are limited according to hygienic conditions. All sports equipment, machinery and equipment in the gyms have been rearranged at appropriate distances and disinfection processes are carried out immediately after each use. · General places such as dressing-dressing rooms, showers, WCs, wardrobes and keys, and all materials used such as towels, bathrobes, loincloths are safely cleaned and disinfected. All personnel performing the applications have to comply with the rules determined to disinfect themselves before and after each application, and they work in dry places with masks and gloves. Measures Taken in Children's Clubs and Children's Playgrounds; Sanitation, disinfection and cleaning of all areas that children will use continue to be done meticulously and frequently. · The club staff that takes care of children consists of a team that has undergone hygiene training and is an expert in their field. Children's playgrounds are disinfected in detail by the cleaning team at the end of each use. · For the health of children, products such as plush and small-piece toys, which cannot be easily cleaned and followed, have been removed from the playgrounds. · Hygiene training activities are organized regularly by trained personnel in children's playgrounds. · Children's playgrounds have been rearranged according to social distance rules and activities are organized within the framework of these rules. General Information; · The location of the hotel is central and it is very easy to reach full-fledged health institutions. · The hotel cooperates with Anadolu Aspendos Hospital and has doctor service. Action plans have been prepared for possible case situations. All transactions and applications are recorded in detail. All materials and products offered or produced to guests are purchased from safe suppliers and accepted to the facility after all necessary control and disinfection processes. Storage and storage conditions in the facility and production methods are carried out in extremely hygienic environments.
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